Reviewing a proposal
A proposal is the studio's full offer: price, payment schedule, delivery, and terms. This article explains every part of it and what to check before you approve.
Where to find it
When a studio sends a proposal, it appears as a proposal card on your project page and in the "Needs your approval" list at the top. Open it and read the whole thing - it is the agreement your project will run on.
What a proposal contains
| Part | What it tells you |
|---|---|
| Cost | Itemized cost lines and one total. Shipping, when charged, is shown as its own line inside the total. |
| Payment schedule | 1 to 4 named payments - the first is usually the deposit - each with a due window. The default is "Within 3 days after proposal approval". |
| Deposit terms | When the deposit stops being refundable: until the studio starts work, until it buys materials, once work or material buying begins (subject to law and Tailore policy), or custom terms with the studio's note. |
| Delivery | The method - "Ship to client", "Local pickup", "In-person handoff" or "To be confirmed" - plus a date labelled "Estimated arrival", "Ready for pickup by" or "Ready for handover by". |
| Fittings | How many fittings are planned, with any notes. |
| Terms | The "Scope & terms", "Revisions & change orders" and "Cancellation" text, with the version of the Tailore Cancellation & Refund Policy that applies linked - see the [Payment, Fees, Payouts, Cancellations and Refunds Policy](/legal/payment-refund-policy). |
Your two actions: approve or decline
A proposal gives you two actions: Approve proposal or Decline. Declining asks for a reason, such as "Price is higher than expected", "Timeline does not work" or "Need more information", so the studio knows where it stands.
Approving is a commitment
The line above the approve button spells it out: "Approving accepts the project scope, price, payment schedule, delivery details, and applicable policies. Work begins after any required initial payment is received." Approving also opens your first payment.
Want changes instead? There is no change-request button - ask your questions and negotiate in messages. The studio then sends the revised terms as a new version of the proposal, and the current approved terms stay in force until you approve the new ones.
Check before you approve
- The total is right and you understand what's included in each cost line.
- The payment schedule and due dates work for you.
- You've read the deposit refund terms and know when the deposit stops being refundable.
- The delivery method and date line up with your need-by date.
- The number of fittings matches what you discussed.
- You've read the revision and cancellation terms.
Once you approve, the project moves forward and your first payment opens - Paying a project deposit covers that step, and Following project progress covers everything after.
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